Family Support Worker (Tama County)

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Job Details

Professional Services
Full Time
Tama, IA
Bachelor's Degree
July 9, 2019

The Family Support Worker provides family support services to families with children prenatal through five years old who have experienced or are at risk for family violence (domestic violence or child abuse). The Family Support Worker assists families in preparing children for school and achieving/maintaining safe and stable households. The Family Support Worker is responsible for building and maintaining a partnership with program participants that encourages the safety, and well-being of the family. The Family Support Worker will advocate for families, provide emotional, practical support, model and encourage skills and knowledge about healthy child development, and will partner with client families to assist them in achieving the skills and resources they need to attain and maintain family unity and self-sufficiency.


  1. Partner with families to assess family strengths and needs, assist families in planning goals and the steps to achieve them, access and provide support to families to achieve their goals, and assist families in accessing community resources.
  2. Create a positive partnership with families.
  3. When appropriate, collaborate with families to develop personal safety plans.
  4. Work with families to develop realistic plans of action tailored to family needs, strengths, priorities, and resources.
  5. Create opportunities for families to gain helpful information and learn new life skills.
  6. Be a community advocate. Practice family support principles.
  7. Sit on and actively participate on community boards and counsels.
  8. Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


  1. All employees shall be responsible to learn and comply with all safety and health rules and regulations applicable to their work. It is their further responsibility to support Horizons in providing a safe place to work and to protect themselves, co-workers, and clients against injuries or illnesses.
  2. Understand HIPAA regulations and report potential infractions to Human Resources.
  3. Recognize and build on the cultural diversity of our clients and co-workers. Display sensitivity and responsiveness to cultural differences of staff and clients.
  4. Attend training as directed; attains agency, funders and state training requirements.
  5. Actively, assertively, and thoughtfully participates in staff meetings on a regular basis, as scheduled by the supervisor.
  6. Includes volunteers in department and job function.


The Family Support Worker must possess a Bachelor’s degree in Social Work or a related field.

Demonstrated ability to deliver strength based services to multi-need families. Demonstrated skills in working with diverse populations, substance abuse, domestic violence, and child protection.


Full-time, Monday-Friday 8am until 5pm. Schedule may vary depending on client needs.


Must possess the ability to maintain a positive consistent attitude in working with staff and clients, including holding the belief that people have the capacity to grow and change. This position is a mandatory child abuse reporter and must be re-certified every five years.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Horizons is an Equal Opportunity Employer.


  1. Must provide vehicle for own transportation.
  2. Must possess a valid Iowa driver’s license.
  3. Must possess valid auto insurance.
  4. Must supply all needed records
  5. Must be able to be certified as not having been involved in abuse to children or adults.
  6. Must be able to be certified as not having been involved in criminal activity.